Shipping & Warranty

We process and ship every order within 1–3 business days. Once your order ships, you'll receive a confirmation email with tracking information.

Plating warranty
All Zoecubanz jewelry is backed by a 3-month plating warranty. If the gold plating tarnishes or wears under normal use within 3 months of your purchase, contact us at jaysnewstudio@gmail.com and we'll make it right.

Returns
We offer a 7-day return window. See our Refund Policy for full details.

Questions about your order? Reach us anytime at jaysnewstudio@gmail.com.